The majority of CEO’s who are experiencing turbulence in their business’s growth either don’t have 1:1’s as a regular staple of their people development plan or they don’t have a system to have effective 1:1’s.
1-on-1’s are the most critical time you can spend to build the team that is responsible for building your business.
1-on-1’s are a critical mechanism that will help you lead your team members to performance they wouldn’t normally achieve on their own.
Here is the system for 1:1’s that has driven BIG results with my teams so you don’t have to go through the trial and error yourself.
1. What’s Top of Mind – If you make your 1:1’s transactional then your people will treat their relationship with your company and their leader like a transaction. You will never get the most out of them.
Kick things off with a genuine and sincere question like, “how’s everything going?” or “How are you? What’s top of mind for you right now?” The key for the leader is to ensure they are not seeking the “right” answer, but instead, the real answer.
2. Big 3 Status – It is our job as leaders to lead our people to greater outcomes than they would normally achieve on their own. Transition to how things are going in their role and use their metrics or Big 3 as the key areas to focus on.
3. Rate Progress – Use their current progress up against their goals to clearly determine if they are on track to hit their targets so we can create a plan of attack for the next week before meeting again.
4. Growth Plan – Depending on how we rate their progress, there are clear areas our team members need to develop in to ensure they get back on track to hit their targets, or are prepared to continue to hit and exceed targets in the future!
Growing our people in alignment with our core values, their passion for the work, and the skills needed, with measurable goals, allows us to see clear objective progress.
5. Document and Recap – Document the recap of the meeting! This will ensure that both you and your team member are clear on what we have agreed upon and what we discussed. So often we discuss important items, believe we are on the same page, only to find out that there was a misunderstanding that created frustration and lost time.
Bring these notes up in following 1:1’s as a reminder of any action items etc to help guide your progress in leading your team members to outcomes greater than they would normally achieve.
All of the tools I provide are small tactical elements in a broader development strategy that will help you build the dream team that is going to ultimately play a big role in creating your dream business.
I find the two most critical foundational strategies in business are (1) being clear on what the vision is for your dream business and what’s the strategic plan to get there as well as (2) a clear plan to build and develop the dream team that is going to make that dream a reality.